Terms & Conditions
These Terms and Conditions ("Agreement") govern your use of Wildz Casino (the "Platform" or the "Website"), a online gaming platform provided by Wildz Casino Ltd (the "Company").
Acceptance of the Terms
By creating an account, logging in to the Platform, playing games, accepting bonuses or promotions, making deposits or withdrawals, and/or using any services offered on the Website, you ("you", "your" refers to each individual user) agree to be bound by these Terms & Conditions. If you do not accept all of the terms and conditions contained herein, please exit the Platform immediately.
Eligibility Requirements
To use the Platform, you must:
The Company may request additional documentation or information to verify your eligibility.
Minimum Age Requirements
You must be at least 18 years old to use the Platform, unless otherwise permitted by law. The minimum age requirement is determined by each jurisdiction and is subject to change. You are responsible for ensuring you comply with all applicable laws regarding age restrictions on online gaming.
Geographic Restrictions
The Company may restrict access to its services from certain countries or territories due to local regulations or other reasons. It is your responsibility to ensure that you do not attempt to use the Platform in a jurisdiction where it is restricted.
Account Registration Rules
When registering an account, you must provide accurate and complete information, including but not limited to name, address, email address, phone number, date of birth, and identification documents as required by the Company. You agree that your username and password will be unique and non-transferable.
One-Account-Per-User Policy
You are only permitted to create one account on the Platform. If you attempt to create multiple accounts or use another person's account without their permission, your access may be restricted or terminated.
Identity Verification and KYC (Know Your Customer)
The Company reserves the right to request identification documents from users at any time. You must provide accurate information and comply with all applicable laws regarding identity verification and Know Your Customer requirements.
Account Accuracy Obligations
You are responsible for ensuring that your account information is up-to-date, complete, and accurate.
Account Security Responsibilities
You are solely responsible for the security of your login credentials, including but not limited to username and password. The Company cannot guarantee the confidentiality or integrity of data transmitted over the internet. You agree to comply with all applicable laws regarding online safety and security.
Login Credentials and Password Protection
When using a username and/or password, you must take reasonable measures to protect that information from unauthorized use by others, including but not limited to protecting it from viruses or malware on your devices, using up-to-date operating systems and browsers, and securing the devices used for accessing the Platform. The Company cannot be held responsible for losses caused by unauthorized access.
Restricted Behaviour
You agree not to engage in any restricted behaviour while using the Platform, including but not limited to:
Bonus and Promotion Rules
All bonuses, promotions, and rewards are subject to specific terms and conditions. You agree that:
Wagering and Gameplay Conditions
When playing games, you must comply with all applicable laws regarding responsible gaming practices. You agree that:
Bonus Abuse Prevention
You agree not to engage in any activities designed to manipulate bonuses, such as multi-accounting or other practices aimed at exploiting our promotional terms. The Company reserves the right to request documentation from users suspected of bonus abuse and/or restrict account access if necessary.
Deposits and Withdrawals (Where Applicable)
The Company offers various payment methods for deposits and withdrawals. When making a deposit, you agree that:
Verification Before Withdrawals
Before requesting a withdrawal, the Company may request additional verification documentation from users. You agree to cooperate with this process to ensure compliance with applicable laws and regulations regarding identity verification and money laundering prevention.
Processing and Review Procedures
The Company strives to resolve any issues or disputes promptly but reserves its right to take reasonable time for review before processing withdrawals.
Responsible Gaming Expectations
You must use the Platform responsibly, ensuring that your gaming activity aligns with personal financial capabilities. The Company encourages responsible gaming practices and may restrict access if you engage in excessive gambling.
Self-Exclusion and Account Restrictions
If requested by the user or at our discretion due to exceptional circumstances (e.g., excessive loss, suspected fraud), we will suspend account access temporarily or indefinitely for a minimum period of six months. During this time, you must not use your username/password combination; attempting so may be considered an abuse.
Game Fairness and RNG Systems
The Company ensures the integrity of its games through certified Random Number Generators (RNGs) provided by leading software suppliers licensed under applicable regulatory frameworks.
Technical Interruptions or Voided Gameplay
In cases where game systems fail due to internal technical errors, we reserve the right to:
These procedures ensure compliance with all relevant licensing standards, including those governing responsible gaming practices and RNG-based system integrity.
Suspension or Closure of Accounts
The Company reserves its absolute discretion to suspend or terminate accounts at any time if there is reasonable suspicion that the account holder(s) have engaged in cheating, hacking, bonus abuse or other forms of restricted behavior.
Intellectual Property and Platform Ownership
All rights in respect of intellectual property relating to software used on our platform belong exclusively to their respective owners who are entitled under applicable law.
Limitation of Liability
In no event shall the Company be liable for any direct, indirect, incidental, punitive or consequential damages arising from use of the Website (including but not limited to breach of confidentiality and loss of data).
Modification of Terms
We may modify these Terms & Conditions without prior notice. You agree that it is your responsibility to check this page periodically.
Contact or Support Guidance
In case you need further clarification regarding these terms, please contact our support team using the information on the 'FAQ' section within our website.
